Transcript:
Lynn (00:00):
Hello and welcome to the Her Retirement Podcast. I’m your host, Lynn Toomey. And here in my podcast each week I talk about how to live a better, more intentional and financially secure life now and in retirement. Whether you’re single, suddenly single or partnered up woman, your only short investment is an investment in yourself and financial wellness. Also known as financial security isn’t just a dream, it’s a decision. And when you decide to make a commitment to yourself and change your financial destiny, our fresh modern platform will help you know more and have more now and in retirement. Welcome to her retirement. Welcome to My Know More, have more financial wellness platform, and welcome to my podcast. Are you ready to get her done? Let’s do this.
Hello and welcome to this week’s episode of the Her Retirement Podcast. This week I have the pleasure of speaking with Daniel Crosby. Daniel is the Chief Behavioral Officer at Orion, and he’s also an author and psychologist. And why I’m particularly excited to have him on is because I’m in the middle of reading his newest book, The Soul of Wealth. So welcome Daniel. Pleasure to have you here today,
Daniel Crosby (01:33):
Lynn, very kind of you to welcome me. Great to be here.
Lynn (01:36):
Yeah. So I am so excited to dig into your thought process behind your book, Soul of Wealth. So if you could tell my listeners just a little bit about Soul of Wealth, so you can encapsulate it and they can run off and pick it up off of Amazon or wherever they buy their books and explain why people should pick it up and read it and absorb it and live it.
Daniel Crosby (02:03):
Yeah, so it’s my third book and it’s very different than the previous two. The previous two were rather heady, academic and sort of in the nuts and bolts of putting together a good portfolio and constructing a sound financial life. And that’s all important as you know and you talk about on your show. But I noticed this trend both in my own life and then at large that when this country was founded, 85% of the world was living in poverty globally. Today that number is 9%. So in the last 200 and something years, we have had this explosion of wealth, this growing middle class, this material flourishing that you would think would’ve made us happier, healthier, and the like. And yet that’s totally not what we see. People are lonelier than they’ve ever been in human history. We have more wealth than we’ve ever had, but we have a greater mental health crisis than at any point previously in history.
(03:09):
We have, I mean just people are dying sooner, life expectancy is falling, when it should be rising. Just all of these markers of human wellness are on the decline at this moment of peak human prosperity. So I wanted to interrogate that a little bit. I wanted to investigate it and I wanted to make it as accessible as possible. So as you found out in your reading, the Soul of Wealth is 50 short essays, effectively 50 short chapters, 50 reflections on different facets of financial wellbeing, happiness, contentment, having enough, and it’s all the non-financial aspects of finance, if you will, and it’s been a joy to bring it to life.
Lynn (03:57):
So I assume you’re getting great feedback on it. I have conversations with men and women because I teach through a platform called Retirement Solved, and it’s an employee wellness platform, but also specifically to women more or less over the age of 50 about health, wealth and happiness. And for the same reasons that you’re talking about. And probably I’ll add another one is that as women approach this next chapter of life, it’s important, but I think so many other things are equally important. And probably Covid kind of helped thrust us more into that, okay, what is the quality of my life versus what is the number that I’m trying to achieve? So when someone reads all 50 essays, what would be the takeaway that you would want someone to have after reading it?
Daniel Crosby (04:57):
I think you just started to touch on it there. It’s meant to be extremely practical. Each of the 50 chapters starts off, each chapter starts off with this story that’s sort of illustrative of the concept that we’re talking about. Then I give some of the research that proves the point, and then I give application in terms of application. I hope that when people finish this book, they are practically and concretely in their everyday lives, saving, spending and investing their money differently based on what they learned about how it will or won’t make them happier and healthier because of what they read in the book. So this is not the sort of book where you just read it and you shelve it and forget about it. It should influence the way you save, spend and invest your money because a lot of people just don’t do it right. And we are not taught this, we don’t talk about it. There’s still deep taboos around money, which is why platforms like yours are so powerful. I think especially women are societally culturally not encouraged to talk about or take the reins of their own financial lives. And so I hope that folks who read this will see a direct impact in the way that they move through the world financially.
Lynn (06:18):
Love it, love it. So in your day-to-day life at Orion, that is a technology company, correct? In the financial services industry and as a behavioral officer, do you focus on the behavioral of investors? Is that really where you focus your full-time
Daniel Crosby (06:37):
Activities? So my most direct clients are financial advisors, but we always serve thousands and thousands of financial advisors. But what we at Orion and the financial advisors that we serve have in common is sort of always having the benefit of that end client in mind at any given time. So I’m helping to design educational programs and technology that help end investors hang on to more of their money. There’s this idea called the behavior gap that looks at the gap between what the market gives us in any given year and what people actually take home. And the size of the gap is sort of up for debate anywhere from about one to 4% a year, depending on who you ask. But there is a gap and basically we want people to get all the good from being market participants that they can. And a lot of times people because of emotional decisions of fear, panic or greed or whatever it may be, make the wrong moves in the market and sort of suffer accordingly. So yeah, I’m always trying to design educational programming and technology that helps people hang on to more of their money and enjoy the journey in the process as well.
Lynn (08:00):
Right? Yeah. There’s that concept of financially independent retire early where living in a van and eating mac and cheese and I’m like, that sounds just too much like college. I don’t want to do that after I graduated college. I’m like, no, I want big house, nice car. But I think our society influences us. And I was just talking to a woman the other day and she was like, I took your class. I read your stuff, I follow you on TikTok. She’s like, but I just can’t make it happen. It’s like losing weight in your mind. I should be doing this and I should be eating. But then our behavior gets in the way, and I guess that’s part of what you do, and I think financial advisors are probably doing more of it, but how can we influence positive behavior? And I know that’s a whole nother discussion, a different book. I’ve picked up a couple books myself to just understand consumer behavior as it relates to money decisions, retirement decisions better, and to how to help people make those decisions and change their behaviors. Any suggestions for how someone might go about changing their behaviors besides reading the Soul of Wealth?
Daniel Crosby (09:22):
Sure, sure. Yeah. So your friend you were talking about is certainly not alone because if we all acted on the information that we knew to be true, we’d all be millionaires with six pack abs, right? I mean, it’s not hard to know what to do, but it is hard to put it in play sometimes. And I’ve actually in the last nine months, I’ve lost 60 pounds and it’s not because I learned anything new. I mean it’s in that time. I mean that’s not totally true. I have learned some things at the margins, but the basics of what I have done to lose that much weight, I was aware of previously, and it was stuff like eat enough protein and stay in a calorie deficit. Not exactly eat less, move more. It’s not rocket science,
(10:16):
But in order for us to implement it, there’s sort of four things that we can think about and it’s called the East framework. So the E in east is to make it easy. One thing that we see, whether it’s diet and exercise or financial matters, the easier you can make it to do the right thing, the better. So in our financial lives that might look like auto withdrawing or savings and investing money. It’s a difficult thing when that check hits every two weeks to go, okay, yes, here we go 25 times a year, I’m going to make the right decision to save it. It’s a much easier thing to do to make that decision once to make it as easy as possible to do the right thing and just let it rock. The second thing is to make it attractive. A lot of people don’t like working out or saving money because they haven’t found the right motivator, they haven’t found the right carrot.
(11:21):
If you don’t like going to the gym, play pickleball. If you don’t like pickleball, go for a walk. There’s many, many ways to get it right. So just find the one that’s the most attractive to you with your financial life. It could be like having little rewards as you hit certain financial milestones. It could be a number of things, but find a way to make it rewarding or attractive for you. The third thing is to make it social. One of the big reasons I lost weight is because I had a friend who I started going to the gym with. I had always gone to the gym. I had been a regular gym. I had been regular about working out for some time, but I probably wasn’t being as structured or as purposeful as I should have been. And having a friend who would work a six day a week push pull legs program with me made that a very different thing.
(12:20):
So we’re social animals, how can you do this, enlist a friend and work together to meet those savings goals, get together and talk about your investing ideas. However you can make this a more relational thing is powerful. And then the fourth thing is to make it timely. I take my daughter to an early morning bible study Every morning before school, she goes to this thing, and so I drop her off and I head straight to the gym. So it’s never a question of, Hey, am I going to do this today? It happens at the same time every day. And so for your financial life, maybe that’s at the first of the month or the 15th or whenever it is, you get together with your spouse and you go over your financial life. Maybe it’s quarterly you meet with your advisor, whatever it is, build a cadence around it and then you don’t have to think about it, you’re just doing it. So make it easy, attractive, social and timely. That’s kind of how we move from knowing what to do to actually implementing these things in the right way.
Lynn (13:33):
I like that. That’s easy to remember. Also, I think there’s a few other components that come into it when you don’t know what you’re doing. I was training for a fitness competition. I didn’t know how to train for a fitness competition, so I hired a coach, and you can certainly learn all that stuff yourself, or you can hire a coach or an advisor or get the outside help, which a lot of people do with both. The other aspect that I hear quite often, and it’s probably more relevant to women, is consistency, right? Consistency is so key in working out in your money in your life. It’s always been a theme of mine that consistent people are more successful compound interest, right? It’s a classic example of consistency. So I love the word consistency, but oftentimes our life gets disrupted. My mom got ovarian cancer. I was the one I out of my siblings to really be the primary helper and eventually caregiver.
(14:40):
I’ve gotten divorced, I’ve gotten laid off, and people have these disruptions that disrupt their consistency. So I think another huge impact, maybe you’re in a workout routine and you break your leg. Well, hopefully you can get back to it. For me, it was covid happened and it disrupted my whole plan, and I never really got back to that point because I was on a roll and it was just hard to have that kind of significant disruption. So I like the concept of consistency, and I’m sure you do too, being a behavioral student and officer at an investing company. I had a couple other questions for you. One is I know you talk about if you want to understand your values, look at your spending habits. So I think that was one of the takeaways, and I haven’t quite finished the book, but could you elaborate on how people could become more conscious of that connection?
Daniel Crosby (15:49):
Yeah. One of the things, I don’t know how to put this gently, so I’ll just say it. One of the things that we find to be true about human behavior pretty consistently is that we give an overly virtuous account of who we are. We are not quite as brilliant or as kind or as generous perhaps as we hold ourselves out to be to the world, but we truly want to be those things. And so one of the things that I love about a budget or just looking at your financial life is it’s a very clear indicator of what you value because that is literally what you’re spending your treasure on. And so if you ask the average person, what do I value? They would say things like my faith, my family, my health, leaving a legacy. But then if you looked at their budget, I talk in the book about how much the average American spends on fast food, and most of those people would say, Hey, my health is very important to me.
(16:52):
Well, that’s not necessarily reflected in our budgets. If you value your health, how much are you spending on fruits and vegetables? How much are you spending on a fitness coach like you did? If you value your family time, are you taking all those PTO days? I talk in the book, I think the average American leaves like a week and a half of time off on the table every year. And if you value your wellbeing, if you value your family time, you should act like it. How much are you budgeting for that big trip with your family to wherever so you can make those memories? And I talk in another chapter of the book too, is money is it can both be a yardstick for whether or not we are living according to our own values, but it can also be a lever for bringing about more of the values we want to see in the world. You’ve seen a movement among folks who are socially minded to divest themselves of companies that don’t have equal female representation on corporate boards that is voting with your dollars.
(18:09):
My son, we were at the farmer’s market the other day and he was asking me why the spaghetti sauce was so expensive at the farmer’s market. And I was like, oh, good way to notice. Way to notice it is expensive here, but we’re willing to pay that because I want to live in a world where people in our community can take entrepreneurial risks and grow fresh things and we consume them. And you’re right, it’s more expensive. But by paying for this more expensive thing I’m bringing about the world I want to live in. So whether it’s fair trade coffee or voting your shares with your stocks or supporting black owned or women owned businesses or whatever your cause is, go get it because that money is a vote for the world you want to live in. And you can make the world brighter by choosing how to spend your money more intentionally.
Lynn (19:08):
Yeah. How do you see the relationship between financial success and personal fulfillment and are they always aligned or can they sometimes be at odds?
Daniel Crosby (19:23):
Well, it’s definitely a little complicated. So let me talk about what we see in the research. So at very low levels of wealth, it’s hard to get enough happiness. We see that up to about what middle class is sort of a moving target, but up to what we would sort of generally call a middle class income. There’s a big uptick in happiness for every incremental dollar because look, if you can’t send your kids to a safe school, if you can’t eat healthy foods and get appropriate healthcare and stay warm at night, it’s tough to be happy and it’s tough to worry about sort of higher order things. Gandhi has this great quote that paraphrasing is to a poor person, bread is God. You don’t have time to worry about the meaning of life. You don’t have time to worry about God or fulfillment or happiness because you’re just trying to eat.
(20:26):
And that is very much the case and that’s supported by the literature. But once you hit that sort of basis covered side of things, whether or not additional wealth buys you additional happiness has a great deal to do with how you’re deploying it and how you’re earning it. Because you see a of high earners, they earn that good money on the back of a backbreaking schedule and constantly being away from family and having their relationship suffer. And that’s not a formula for happiness. But then among a certain group, they have learned to spend it on things that matter. So for about a third of people, happiness not only goes up after what we would consider a middle class income, it actually skyrockets because they’re able to do things that are personally meaningful to them. So here’s some of the research on that. People who spend money on relationships are happier.
(21:29):
People who give money away are happier people who get out of work they hate. So if you hate mowing your lawn or cleaning your toilets or whatever, sort of your dreaded task is buying back some time and some freedom by getting someone else to do that for you, if you can afford it, is actually money really well spent. The favorite example of mine from the book on this shows just sort of how fine tuned this distinction can be. If you look at people who buy fancy cars, because I think if you say, Hey, if you won the lottery tomorrow and you won a million bucks, what would you go do? A large swath of the population is going to say, oh, I would go buy my dream car. And among people who buy their dream cars, usually the happiness bump is very shortlived because that Ferrari is cool for a couple of weeks, but then somebody dings it in the parking lot and your kid spills a drink in it or whatever.
(22:35):
It starts to deteriorate, and it’s not what it once was. But for people who buy a fancy car to join a car club, they actually experience enduring happiness because they meet some new friends, they have a place to go on Saturday, they have some fellow hobbyists they can talk about, I don’t know anything about cars, but you can talk about their engines and whatever with, and so they actually experience enduring happiness. So it’s less about the car and it’s more about what the car bought you. If it buys you connection, if it buys you a good use of your time and your mind, it’s probably worth it.
Lynn (23:20):
So maybe when we go to make a purchase decision, we think about, okay, what’s this going to give me on the backside and how does this align with my bigger picture of values? And if it doesn’t align and it’s not going to give you the results longer term, do you really need it?
Daniel Crosby (23:44):
Yeah,
Lynn (23:45):
I love that. That’s a great example. So I have a question for you, and probably our last question that we have time for because I really, really appreciate you taking the time today is I meet women who let’s say are in their fifties and they’re like, I’m way behind and I don’t know how I’m going to close the gap. Do you have any practical things that women can do to catch up? Because I find several different types of women, representative of the population at large. There’s people that have accumulated, they’ve worked hard, they have a great nest egg, and their biggest concerns are, how am I going to create an income for life and protect from taxes and get a long-term care policy, blah, blah, blah. But there are a good chunk of women that are like, okay, I’m 52. I feel behind. What should I do for my sprint to the end? Any suggestions for filling that gap?
Daniel Crosby (24:54):
Yeah. So couple things. First is a chapter in the back quarter of the book that’s specifically about women in investing. And it really breaks down how a couple of things. First of all, women are the ultimate investors. They’re far better than men in every context, in professional, in retail, in small group context, women are just really good with money and no one believes that, not even women.
(25:26):
If you look at groups that are 50, 50 men and women, and they ask them, who do you think is better investors in general, men or women, only 9% of respondents say women and women are again, dramatically better than men in every context. So the first thing I would want to rule out is that it’s just a confidence gap because I think some women are better prepared and better situated than they realize, but they’ve been socialized to play small with money. And so that would be the first thing that I would want to get right, is that confidence gap and that sort of foundational understanding of just the nuts and bolts of how markets work and what you need to survive. Beyond that, I think there is far too much focus given to the market and trying to ring an extra one or 2% out of the market, which is exceedingly difficult.
(26:24):
If you can consistently beat the market by one or two percentage points a year, you’re going to be very rich and you’re going to go manage money somewhere because that’s really hard to do. For most people, the best predictor of whether or not they cross their financial finish line is the extent to which they have the engine of their personal wealth creation, which is just your own, your mind, your skills, your talents. So invest in yourself, your education, a certificate, a vocation or something that’s going to help you. Because for 99% of the world, the best thing you can do is not to become an expert in the stock market, not to try and do some get rich quick bang, but to maximize your talent, your skill level, and your employability. Because for just about everyone, your income is the biggest driver of your future wealth. And so I would say go hard on trying to get that up to speed as fast as you can.
Lynn (27:31):
Yeah, I have twins that are seniors in college, and that’s something they’re very focused on, and I’ve tried to make sure to talk to them that making money is important, but you also want to have a life. Like I said at the outset, I think I don’t believe in eating ramen and living in a van to have a better future. So I’ve always pushed them to say, okay, I know you’re young, but try to find a path that you have interest in and that you can make a good income. Also, life is a zigzag, right? It’s not a straight line. Things happen. You can reinvent yourself, but definitely invest in yourself.
Daniel Crosby (28:20):
Yeah, it’s a great point. I mean, you’re never going to save yourself wealthy. I mean, thrift is good to a point, but it’s much easier to make more money at a certain point than it is to save more money.
Lynn (28:35):
And
Daniel Crosby (28:35):
So investing in yourself is, rather than eating hot pockets forever is the way to go.
Lynn (28:40):
You burn your tongue on those things anyway. Right?
Daniel Crosby (28:43):
It’s true.
Lynn (28:45):
So Daniel, any parting thoughts? If you wanted to leave my listeners with one thought, what would it be?
Daniel Crosby (28:55):
The book is all about money and meaning, and something pretty magical happens when you can combine those two worlds, when you can center your purpose and your values at the heart of how you go about your financial life. You can read all about it in the book, but just suffice it to say, people who center their purpose, they make more, they make better investment decisions. They’re wealthier and they’re happier. So it’s not an either or thing. Find your purpose, let it inform the way you think about money and go be rich and happy.
Lynn (29:24):
I love that. Now, are you going to write a second book about the soul of help now that you’ve been on this health journey and you’ve been successful?
Daniel Crosby (29:37):
I think I’m going to stick with the money thing. I think I’m going to stick with the money thing. No, it’s a good idea. It’s a good idea. I’ll give it some thought.
Lynn (29:44):
Yeah, I’ve got a journal called Happier Happy her, healthy her, wealthy her, and it’s just a place for women to really kind of bring these three concepts to the forefront, to prioritize, to think about, go through some exercises. I’ve got some journal prompts in there, and now I’m like, okay, now I want to write a book. And so I’m like, alright, I need to just sit down, hunker down, and get her done. I tell everybody that’s my favorite expression. I trademarked it, get her done. Kind of like a rallying cry that we can think about it, but what we should do is we should get her done. And my kids are always teasing me because I have that on sweatshirts and hats, and I sent them off to college with hats that said that, and I was like, you’re going to wear this on campus? And they’re like, absolutely not.
Daniel Crosby (30:41):
That’s great.
Lynn (30:42):
Yeah. If people want to get your book, is Amazon the best place to go?
Daniel Crosby (30:47):
Yeah, Amazon’s great. I think it’s easiest for most people. So yeah, the book’s called The Soul of Wealth, so wherever fine books are sold, but probably Amazon for most people.
Lynn (30:57):
And like I said, I’ve been enjoying it. I do so much work on the computer and by the end of the day, oh, I don’t know if I can read anymore. So I’ve been trying to do it in the morning when my eyes are still younger and fresher her.
Daniel Crosby (31:15):
I get it.
Lynn (31:15):
Well, thank you for being on my Her Retirement podcast. And for all of you listeners, I hope you’ve enjoyed this episode of Her Retirement podcast. I always say, when you know more, you can have more and live more, and it is truly about getting her done. And speaking of that, go grab a copy of Daniel’s book, the Soul of Wealth, you Won’t Be Sorry, and it’s going to make our interactions easier because you will take some of his advice and some of the things that I’m teaching you, combine them and you can go rock that second half of life. So Daniel, thank you so much. Very much appreciated.
Daniel Crosby (31:55):
My pleasure.








